Cookie Policy
Understanding how CommandPro Plumbing Solutions uses cookies on this website.
Effective Date: 1 January 2026
Last Updated: 15 March 2026
This Cookie Policy explains what cookies are, how CommandPro Plumbing Solutions ("we", "our", or "us") uses them on our website at commandpro.pro, and the choices available to you regarding their use. This policy should be read alongside our Privacy Policy, which provides further detail on how we handle personal data.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used across the internet to make websites function efficiently, to remember your preferences, and to provide information to website operators about how their site is being used.
Cookies can be "persistent" or "session" based. Persistent cookies remain on your device after you close your browser and are activated each time you revisit the website that placed them. Session cookies are temporary and are deleted when you close your browser or after a period of inactivity.
2. Types of Cookies We Use
We categorise the cookies on our website into the following groups:
Essential Cookies
These cookies are strictly necessary for the website to operate correctly. They enable core functionality such as page navigation, secure form submissions, and access to protected areas of the site. Without these cookies, the website cannot function as intended, and they cannot be disabled.
Examples of essential cookies we use:
- Session cookie (PHPSESSID): Maintains your session state as you browse the website. This cookie is deleted when you close your browser.
- CSRF token cookie: Protects our contact form against cross-site request forgery by verifying that form submissions originate from our website.
- Cookie consent cookie: Stores your preference regarding cookie acceptance so that the cookie banner is not displayed on every page visit. This cookie persists for 12 months.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. They collect information about which pages are visited most often, how long visitors spend on each page, and whether users encounter any errors. All data collected by analytics cookies is aggregated and anonymous — it does not identify individual visitors.
We use this information to improve our website structure, content, and overall user experience. Analytics cookies are only set when you consent to their use through our cookie banner.
The analytics tools we use may include services such as Google Analytics or similar platforms. These third-party providers process data on our behalf and are bound by their own privacy policies and data processing agreements with us.
3. How to Manage Cookies
You have several options for managing the cookies placed on your device:
Cookie banner: When you first visit our website, a cookie banner will appear giving you the option to accept or reject non-essential cookies. You can change your preference at any time by clicking the cookie settings icon displayed in the corner of your screen.
Browser settings: Most web browsers allow you to control cookies through their settings. You can typically choose to block all cookies, accept all cookies, or receive a notification when a cookie is being set so you can decide whether to accept it. The specific steps vary by browser:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
Opt-out tools: For analytics cookies specifically, you can install browser add-ons provided by analytics service providers (such as the Google Analytics Opt-out Browser Add-on) to prevent data collection.
Please note that blocking or deleting certain cookies may affect the functionality of our website. Essential cookies are required for the site to work properly, and disabling them may prevent forms from submitting or pages from loading correctly.
4. Consent
When you first visit our website, we ask for your consent before placing any non-essential cookies on your device. Essential cookies are placed without consent because they are necessary for the website to function.
Your consent is recorded and stored via a persistent cookie for a period of 12 months. After this period, you will be asked to confirm your preferences again. You may withdraw your consent at any time using the cookie settings control on our website or by clearing cookies through your browser settings.
5. Third-Party Cookies
Some cookies on our website may be placed by third-party services that we use, such as analytics providers or embedded content platforms. We do not control how these third parties use cookies, and we recommend reviewing their respective privacy and cookie policies for further information.
We do not allow third-party advertising cookies on our website. No personal data collected through cookies on our site is shared with advertisers or used for targeted advertising purposes.
6. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.
7. Contact Us
If you have questions about our use of cookies or wish to exercise your rights regarding personal data, please contact us:
- Email: [email protected]
- Phone: +60 3-7890 2145
- Address: 15-3 Jalan Mega Mendung, Kuala Lumpur 58200, Malaysia